FAQ
Yes. An invoice ScanTrix reads confidently is posted to QuickBooks Online or Xero as a bill without a manual step. Anything it is unsure about, or that fails, is held in a review queue with the reason attached rather than posted quietly.
Three ways: forward the email to the address for that company, upload a PDF or photo in the web app, or snap the paper invoice with the ScanTrix mobile app. All three land in the same queue and follow the same reading, vendor-matching and review rules.
QuickBooks Online and Xero. Posted invoices can also be copied to a connected Google Drive or OneDrive. Sage, FreshBooks and Zoho Books are listed in the app as coming soon.
Yes. You can connect several QuickBooks companies and switch between them, and each company gets its own forwarding address — the address decides which set of books an emailed invoice belongs to, so nobody picks from a dropdown at the moment of forwarding.
You, and up to 10 more email addresses you add in the forwarding settings. Your account email is approved when you turn forwarding on. Mail from any other address is discarded without a reply, and every accepted message must also pass the email-authentication checks its domain publishes.
Forwarding accepts mail only from senders you have listed; anything else is discarded without a reply. Each message is checked against the anti-spoofing records its own domain publishes, attachments are verified against their actual leading bytes rather than their filename and are virus-scanned before download, and links in the message body are never opened. Forwarding never posts a bill on its own.
Every plan starts with a 14-day free trial and no credit card is required to begin it.
Yes. Every plan includes unlimited team members, who can scan, review and post against the same connected books.
Still have a question? Email support@scantrix.ai.
